- Next business day delivery for orders processed before 1PM EST. At the same time you will receive an email confirmation with your tracking number, which you check the estimated arrival time
- [email protected] guarantees that all orders are processed within 24 hours of receiving the order, except on weekends and public holidays, national holidays and local public holidays.
- Once you have placed an order you will be notified via email that we have received your order.
- A confirmation email will be sent to you after you’ve placed your order. We’ll send a shipment notification email once we’re shipping your order. This email includes the carrier name and tracking number. You can click the tracking number to track your package on the carrier’s website.
- You will need to sign for your order when it arrives. If you are not available to sign for your order, delivery officer will leave a note with instructions for pick up from a designated pick up point
- While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
- Delivery costs depend on the total weight of your order. We will calculate the total weight of your order on checkout. By completing the order, you agree to the shipping costs. Shipping costs will be charged through your order or alternatively, you can chose to pay the costs on delivery, directly to the shipping company.
- If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.
- If your products do not arrive in 7 working days, please contact us [email protected] or use our contact form.
- For all information about your order, you can contact us via email [email protected] or by using our contact form.
- For more contact details, please visit our Contact Page.
We accept the following methods of payment:
- Master Card
- American Express
Once you checkout, you will be redirected to a page to complete your order. Please note that prices listed on our website are shown inclusive of applicable taxes and shipping fees.